Remote support you can trust.
Remotless is a fast, end-to-end encrypted remote desktop for IT support teams and businesses. Help customers in seconds, reach your own PCs anytime, and keep a full record of every session.
No credit card needed · Servers in the EU · Cancel anytime
Everything a support team needs, nothing it doesn't
Built on a proven open-source remote desktop engine, with our own servers, company dashboard and security layer on top.
Fast and smooth
Hardware-accelerated video (H.264, H.265, VP9, AV1) and direct peer-to-peer connections whenever possible, with our EU relay as backup.
Instant support
Your customer opens Remotless, reads you a 9-digit ID and accepts. You see their screen and help them, with no account needed on their side.
Unattended access
Reach your company's own PCs anytime. Log in once on each PC and it appears in your dashboard, online status included.
Files and chat
Send files both ways and chat during a session. Mouse, keyboard, multiple monitors and clipboard just work.
Company dashboard
See every PC: online, in a session, Windows version and app version, with a notice when an update is available.
Full session history
Who connected to which PC, from which IP address, what kind of session and for how long. Kept per your plan.
Helping someone takes three steps
They download Remotless
Send them remotless.com/download. No installation needed: they open the file and the app starts.
They read you their ID
Type the 9-digit ID into your Remotless app and click Connect.
They accept, you help
They see who is connecting and click Accept. They can end the session at any time.
Built for trust, not just for speed
Remote access is powerful, so we treat it seriously: encryption, strong logins, full records and fast action against abuse.
- End-to-end encrypted sessions. Our servers connect you, but they can't see your screen.
- Two-step login with an authenticator app, in the dashboard and in the app. Owners can require it for the whole team.
- Tamper-resistant records. Every PC has its own secret key, so fake status reports and fake session logs are rejected.
- Abuse kill switch. Blocked or suspended accounts lose their live sessions within seconds.
- Verified companies only can add PCs for unattended access.
- EU servers and EU backups, encrypted, every night, restore-tested.
- Open-source app. Anyone can check the code: no hidden surprises.
Simple plans, a free trial first
Every plan starts with a 14-day free trial. No credit card needed.
Solo
- 1 technician
- Up to 50 PCs for unattended access
- 30 days of session history
- Two-step login, file transfer, chat
Team
- Unlimited technicians
- Up to 300 PCs for unattended access
- 1 year of session history
- Require two-step login for the whole team
Business
- Unlimited PCs
- 2 years of session history
- Priority support
- History export and your own branded app (coming soon)
Prices exclude VAT. Need more PCs or a custom setup? Contact us.
Questions
Which systems does Remotless run on?
Windows 10 and 11 today. macOS, Linux and Android apps are coming. You can view an iPhone or iPad screen in a future app version, but Apple does not allow any app to control an iPhone remotely.
Does the person I help need an account?
No. They download Remotless, read you their ID and accept your connection. Only your team needs accounts.
Can you see my screen or my data?
No. Sessions are end-to-end encrypted between the two computers. Our servers only help them find each other, and relay encrypted traffic when a direct connection isn't possible.
Where are your servers?
In the European Union. Backups are also stored in the EU.
What happens after the free trial?
Choose a plan to keep going. If you don't, new sessions and new PCs pause, but your account and settings are kept, so you can continue later.
Is Remotless open source?
The Remotless app is based on the open-source RustDesk project and its code is public on GitHub. Our servers, dashboard and security layer are run by us.
Someone called me and asked me to install Remotless. Is that safe?
Only if you called them, or you know them. Banks, Microsoft and the police never call to ask for remote access. If in doubt, don't accept, and report it to us.
Talk to us
Questions about plans, a larger setup or a report of abuse? Write to us and we'll answer quickly.
E-mail: info@remotless.com
Service status: app.remotless.com/status